For once, Capital One doesn’t piss me off

My first credit card under my name was a Capital One card and, besides one Discover card that’s under my parents names and only to be used in emergencies, I’ve never felt compelled to carry any other cards. The thing is, I was never exactly a fan of Capital One, especially after they changed my monthly cut off date without giving me any notice (they did the same to my sister). That really bothered me and, to be honest, I’ve been procrastinating on getting a new card from a different company simply because that change in dates really screwed up my budget for two months.

Today, however, I get a letter in the mail from Capital One asking me to “Take the Challenge”. They ask for me to call up and answer a few questions and they’ll give me one free upgrade to my card. I was suspicious and expected to be bombarded with account protection and all of that nonsense. I wasn’t. No paid extras were ever even mentioned.

Instead, I talked to this very nice lady who asked me what my favorite aspect of my card was. I explained that the bonus points were probably the nicest benefit. As soon as I said that, she offered me a higher points pay out. Until now, I was receiving 1 point for every dollar I spent. Now, I’m going to be getting 3 points for every dollar spent and, as an added bonus, my credit limit was doubled to a cool $10,000. Well played, Capital One.

So, I’m not going to be switching credit companies, now. I figured that I bitch and moan enough about the world, that I could dedicate some time to giving kudos to a company when they do something right, for a change.

On a side note, I know I haven’t been writing many journal entries. With so many poems coming out of me, journals have sort of taken a back seat.

One Response to “For once, Capital One doesn’t piss me off”

  1. I have never, ever, EVER liked capital one. Nor has anyone I know. They have way to high of an interest rate and they love to change things on you, as you said.
    Personally, having been an AMEX user for so long, I personally love AMEX. :)

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