Xpression.v2

Talks are slowly underway again to possibly move me off the sales floor after the holidays and into merch full time.

I know I’ve asked myself this a lot and I’m sure you guys have asked yourselves: Why does he want to leave the sales floor when there’s more room for progress there? I’m going to give you an example why:

Yesterday, I spotted a middle aged woman looking at our flat panel television display and asked her if she needed any help. Ignoring my initial question, she responded with one of her own asking why the Sharp 1080p LCD’s were in a small subsection by themselves. I explained that we simply didn’t have enough room on the main wall for them. To this she goes into this speech about how Sharp is so much better and how Samsung makes Sony televisions. I explained ot her that both Sony and Samsung co-own the SLCD factory where the basic panels come from so they both make their own sets, technically. She insisted I was wrong and continued on about how much better Sharp was to which I replied, “Well, home theater is very subjective. I like the Sony’s and Samsungs a bit more”. Out of no where this bitch turns to me and says, “Well, you’ve been brain washed”. What…the…fuck? Because I don’t agree I suddenly don’t know what I’m talking about? I simply walked away without saying another word.

It’s this constant disrespect people show me that really pushes me away from wanting to be a salesman. I’m there to help. I never sell a customer too much and I try to give them little tips on similar products so they can save a little bit of cash here and there and this is the thanks I get for it. Every damn customer seems to think they know more than I do. Fuck that. I may not be the best salesman, but I sure as hell know my facts when it comes to home theater. I’ll be the first to admit my audio knowledge is lacking, but my video knowledge is better than most and definitely the best in the store.

I’m just tired of the battling. Sure I get some nice customers, but people generally have no respect for any one of the sales floor. We’re here to help and I’m, without a doubt, the most honest guy on the floor. I never rip anyone off or talk them into something they wouldn’t really need. Sure, that means my sales tend to be a little smaller than others, but the people who do listen to me usually wind up thanking me and refuse help from anyone but me, in future visits. The problem is, there simply aren’t enough of those people who are willing to give me a chance to speak. I’m tired of it.

I don’t know what’s going to happen. Look, I know I’m not always the nicest guy, but what’s so hard about showing someone respect? No matter what, I always treat the people who serve/help me, when I’m out, with complete respect. Maybe I don’t always agree, but I always treat them like human beings with the understanding that they have a job to do.

Either way, for now, I think I’m going to work on my sales tactics a bit. If people shut me out, I’m not helping. Simple as that. I’m not fighting with someone just so I can help them out when most others would rather grab every last cent from their hand. It’s just not worth it. Like I did for the crazy Sharp lover, I’m just walking away.

Filed under: Journal